Is This You?

• You’ve grown quickly, but your customer service hasn’t kept up
• You’re hearing “too many emails,” “same issue again,” or “this wasn’t what I expected”
• Your team is reactive, not strategic
• You’ve never mapped your full customer journey—from lead to loyalty

If you said yes to any of the above, this workshop is built for you.

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What You’ll Get

This isn’t a webinar or lecture. It’s a collaborative, high-impact session where we:

• Map your entire customer journey—from first click to long-term retention
• Identify pain points, drop-offs, and moments of friction
• Align your support processes, SOPs, and tools to your ideal journey
• Give you a custom, visual journey map you can use for ops, onboarding, and training
• Deliver a post-workshop priority action plan to implement right away

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ROI: This workshop pays for itself when you:

• Reduce customer churn from service breakdowns
• Empower your team to deliver consistent, high-quality support
• Save hours per week by resolving friction before it happens
• Boost your CX survey and review scores by fixing the real issues
• Close more repeat business by aligning post-sale experiences

Ready to Book? Click above to secure your workshop.

• $2,500 Flat Rate
• Includes pre-call intake + all deliverables
• Thursday or Friday sessions

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